Privacy Policy & Terms of Service

Privacy Policy

This Privacy Policy explains how Logical Landscaping & Excavation, LLC ("we," "us," or "our") collects, uses, and protects information when you visit our website, fill out a form, or contact us about landscaping services in Northeast Ohio. By using our website or submitting a request to us, you agree to this Policy.

Information We Collect

We collect information you give us directly, including:

• Your name, phone number, and email address.
• Your property or project details, and any photos you choose to send us.
• Any other information you include when you fill out our estimate form or message us.

We do not knowingly collect more than we need to answer your request and provide service.

How We Use Your Information

• To respond to your inquiry and prepare a quote or estimate.
• To schedule and perform the landscaping services you request.
• To communicate with you about your project by phone, text, or email.
• To keep records for billing, taxes, and our own business operations.

Text Messaging (SMS) and Your Mobile Information

If you provide your phone number and agree to receive text messages, we may text you about your quote, your appointment, and your service. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Agreeing to receive texts is never a condition of buying any service from us.

How We Share Information

We do not sell your personal information. We share it only in these limited cases:

• Service providers. We use trusted tools to run our business, such as our customer management and scheduling system and our email and text messaging provider. These providers handle your information only to perform work for us and are not permitted to use it for their own purposes.
• Legal reasons. We may share information if the law requires it, or to protect our rights, property, or safety.

Photos of Completed Work

We may photograph finished work for our website and social media. We do not publish your name or street address with those photos, and you can tell us in writing if you do not want your project photographed.

Cookies, Tracking, and Advertising Tools

Our website uses cookies and similar technologies to keep the estimate form working and to understand basic site traffic. We also use the Meta Pixel, a tool from Meta Platforms, Inc. (Facebook and Instagram). The Meta Pixel collects information about how you interact with our website, such as the pages you view and actions you take, so we can measure how our website performs and reach people with relevant ads on Meta's platforms.

This website activity is separate from the phone number and consent you give us to receive text messages. We do not share your SMS opt-in information with Meta or with any advertising tool. The Meta Pixel handles website browsing data only.

You can control cookies through your browser settings. You can also review and adjust how Meta uses your information through your Meta account's ad settings and Meta's privacy tools at facebook.com/privacy/policy.

How Long We Keep Information

We keep your information for as long as needed to provide service, keep accurate business and tax records, and meet our legal obligations. You can ask us to delete information we are not required to keep.

Your Choices

• Opt out of text messages by replying STOP, or opt out of marketing emails using the unsubscribe link.
• Ask us what information we have about you, or ask us to correct or delete it, by contacting us using the details below.

Children's Privacy

Our website and services are meant for adults. We do not knowingly collect information from children under 13.

Security

We take reasonable steps to protect your information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Policy from time to time. The effective date at the top shows when it was last changed. Continued use of our website after a change means you accept the updated Policy.

Terms of Service

These Terms of Service ("Terms") govern your use of the Logical Landscaping & Excavation, LLC website and any quote request you submit through it. By using this website, you agree to these Terms. If you do not agree, please do not use the website.

About This Website

This website provides information about our landscaping services and lets you request an estimate. Submitting the form starts a conversation. It does not create a service contract or guarantee that we will take on your project.

Quotes, Estimates, and Service Agreements

Any price we give through the website or by message is an estimate, not a binding offer, until both sides sign a written service agreement. The actual work, pricing, and terms for any job are governed by the separate Landscape Services Agreement we provide and you sign before work begins. If anything in these Terms conflicts with that signed agreement, the signed agreement controls for that job.

Text Messaging Program Terms

• Message frequency varies based on your activity with us.
• Message and data rates may apply, depending on your mobile plan.
• To opt out, reply STOP to any message. You will receive one confirmation, and then we will stop texting that number.
• For help, reply HELP, or contact us using the details below.
• Carriers are not liable for delayed or undelivered messages.
• Your consent to texts is not required to buy any service from us, and we never share that consent or your number with third parties for their marketing.

Acceptable Use

You agree to provide accurate information and to use this website only for its intended purpose. You agree not to misuse the website, interfere with its operation, or attempt to access it in an unauthorized way.

Intellectual Property

The content on this website, including text, logos, images of our work, and design, belongs to Logical Landscaping & Excavation, LLC. You may not copy or reuse it without our written permission.

Disclaimer of Warranties

This website is provided "as is." We do our best to keep information accurate and current, but we do not guarantee that the website will be error free or always available. Workmanship warranties for actual landscaping work are addressed in your signed Landscape Services Agreement, not here.

Limitation of Liability

To the fullest extent allowed by Ohio law, Logical Landscaping & Excavation, LLC is not liable for any indirect or consequential damages arising from your use of this website. This section does not limit any rights you have under your signed service agreement.

Governing Law

These Terms are governed by the laws of the State of Ohio. Any dispute relating to this website will be handled in the state courts of Summit County, Ohio.

Changes to These Terms

We may update these Terms from time to time. The effective date at the top shows when they were last changed. Continued use of the website after a change means you accept the updated Terms.

Questions

Contact Us

For any question about this Privacy Policy or these Terms, or to make a privacy request, contact us:

Logical Landscaping & Excavation, LLC
Email: [email protected]
Phone / Text: 330-437-8204
Serving Northeast Ohio